The MOD asked Net Consulting to develop a Capacity Planning capability for its network in a Theatre environment.

Net Consulting offered the Ministry of Defence (MOD) industry experience, intimate product awareness, knowledge of Theatre network environments and the ability to work proactively and efficiently with MOD project teams.

Prior to engagement, Net Consulting had existing trusted relationships with MOD delivery partners, support teams, and service fulfilment teams in the Global Operations Security Control Centre (GOSCC), and further afield.

Typically network monitoring and change has been a reactive process, whereby support organisations are only involved once a problem has occurred. Network Capacity Planning seeks to transform this into a proactive approach by looking at the “as is” network and implementing changes. Capacity Planning forecasts utilisation to predict bandwidth bottlenecks and fluctuations which could potentially have a detrimental effect on network performance.

The MOD wanted to develop a Capacity Planning capability for its network in a Theatre environment.

Net Consulting exploited network configuration discoveries and traffic flows from the TN&SM project in order to create representative models of the Theatre Network environments which contain realistic user information flows.

We were then able to build accurate network models to highlight network behaviour across contractual and system boundaries. This resulted in a centralised model portraying how information flowed across system and Bearer networks. It revealed links that were running at high capacity, and consequently provided the MOD with visibility into their network.

The success of this project has resulted in the capacity planning team collaborating with JFCIS (Joint Force Communication & Information Systems) to assist in the HERRICK transition, in addition to sharing information across MOD departments such as the LSRC (Land System Reference Centre)

Capacity Planning has provided the MOD with the capability to model network changes in-house, to understand the impact of the changes, and the effect these changes will have on network capacity in an environment where bandwidth is constrained.

Net Consulting aims to provide exceptional ongoing training that builds and extends professional and technical skills in areas specific to each customer.

For the MOD, we set about developing a training programme that encompassed product-specific training and capability drop-in surgeries, including product demonstration & capability briefings.

The MOD benefitted from ongoing side-by-side training while the solution was implemented and analysed. Furthermore, Net Consulting covered specific surgery topics requested by the MOD, allowing implementation of a bespoke training plan.

To ensure Network Capacity Planning is an on-going success and continues to deliver benefit, the MOD has created an internal Network Capacity (NCAP) team that is supported by Net Consulting.

Net Consulting have been extremely flexible and willing to work within the demanding restraints necessary. They have also been able to successfully adapt the Riverbed and IBM solution to suit our specific requirements, such as the need for multiple security levels. The solution has been working well for around 2 years now and is a key capability for the MOD’s approach to service management

Cdr Andy Rowlands
Manager of the MoD’s Global Operations & Security Control Centre (GOSCC)