Infrastructure platforms are the foundation which support delivery of business-critical applications. If there are failures within your infrastructure, then performance of your applications will be negatively impacted resulting in lost productivity and revenue. This is where we can help with our digital transformation services.

Our Infrastructure Visibility ‘Activate’ and ‘Managed’ services provide a means of managing, monitoring, and troubleshooting the customer’s IT infrastructure.

digital transformation services

Enhancing Your IT Infrastructure with Digital Transformation Services.

Our team of experts will proactively monitor the customer’s IT Infrastructure and develop views with alerts to detect performance or configuration issues. In addition, we will accurately discover and auto-diagram the customer’s network ensuring platforms do not impact end user experience.


Service Architecture.

The Infrastructure Observability service could be based on the following components: 

  • Remote target network devices 
  • Network Discovery & Infrastructure Management Tool 


Use Cases and Value.

Identify and resolve real-time performance issues in the overall IT infrastructure before they become major incidents.

Assure availability of key infrastructure components to minimise downtime and ensure users have access to resources they need to be productive.

Auto-diagram the network for simplified management, increased visibility and to make informed decisions on upgrades/changes.


What’s Included? Activate vs Managed.


Optional Add-ons.

  • Validate the impact of IT changes 
  • Support Problem Case investigation and resolution 
  • Technology software updates 
  • Customised monitoring of additional infrastructure elements
  • Integrate data into centralised visualisation tools 
  • Validation of performance before-and-after releases in non-production environments  
  • Service Desk Integration 


Speak with one of the team.

We can help deploy digital transformation services to monitor your end-user digital experience. In addition to out-of-the-box applications, we can customise the solution to track specific application transactions for a more granular measure of critical staff activities.

Get in touch with us today if you’d like to discuss your DEM needs with one of our team.

We’re ready to speak with you.