DEM | Application Observability

OBSERVE

What’s the impact of a business-critical application going down? How quickly can you fix it? Do you even know?

These days businesses are run on applications – they’ve been adopted to make work simpler and more efficient. That’s great until they break. When they do, the pressure’s on to get them back up and running. Give your team the best fighting chance with Application Observability.

Locate application-based issues
Discover server-side delays
Quickly identify all users or locations affected

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Ensure your company’s critical applications work like clockwork

Regardless of whether services are hosted in the cloud or on premises, Application Observability will help proactively identify application-based issues including:
– Server-side delays
– Slow databases
– Slow web transactions,
– Impacted users and locations

Cut Downtime by Half. Organisations using observability tools can reduce application downtime by up to 50%.

– Gartner 2023

Top 3 Benefits of Application Observability?

Remote workers? No problem

Monitor performance of Teams and Office 365 applications for users in a ‘work from anywhere’ environment to proactively manage and investigate issues.

Confine poor digital experience to history

Quantify the impact of poor application performance to indicate staff time being lost due to inefficient IT.

supercharge productivity

Ensure application services provided through Managed Service Providers are meeting performance expectations to optimise staff productivity.

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Proactively manage remote environments.

Closely monitor the performance of applications for users in a ‘work from anywhere’ environment to proactively manage and investigate issues.

Quantify the impact of poor digital experience.

Assign a cost to poor application performance by clearly seeing staff time being lost due to inefficient IT.

Optimise staff productivity

Ensure application services provided through managed service providers are meeting performance expectations to optimise staff productivity.

“It’s refreshing to talk to a business who take the time to understand the needs of our organisation. They just seem to ask the right questions to deliver the solutions without fuss. The suggested improvements they provided will be instrumental in helping us enhance our cybersecurity practice – highly recommended.“

Jamie Graham – Head of Cyber SecurityDigital Health & Care Wales

“What Net Consulting provides us with is a baseline for where we are now. We can achieve our longer-term objectives with this robust foundation of information. It’s key to success, and that’s why we collaborate with companies like Net Consulting to build trust and deliver our outputs.”

Clint Chambers – Department HeadMinistry of Defence

“Unless you’re prepared to run a 24/7 security operation in-house, headed up by a team of seriously skilled people, you’re never going to match what BlueArmour ATD offers.”

Capital Law LLP

“We needed to understand whether our applications could operate from a shared services datacentre. Net Consulting were able to give us the answers”

Head of ITSheffield Hallam University

“NCL were responsive and agile, advising on emerging issues, communicating complex subject matters to a wide user audience, all while fulfilling the brief of technical advisor and critical friend. They effectively steered us through to our strategic milestones.”

Andrew Lycett – Director of FinanceSocial Care Wales

Integrate to Floodlight

NCL’s Digital Operations Centre combines NOC and SOC into one. Immediate response and clarity.

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Your Secure Service Delivery Partner

UK Sovereign – Global – Specialists

A long track record, being comfortable in the uncomfortable.

We’ve built a solid reputation for delivering benefit driven capabilities, across public and private sectors.

Our hands on experience, was earned in the most challenging IT environments, globally.

Best of breed, as standard.

We continually invest, and test, best of breed technologies to underpin our services portfolio.

We then hire the best to deliver them to you.

Success built on values, ethics and transparency.

Our award-winning services are delivered by a group of people who share our way of thinking.

We will never compromise on our values, and we’re commitment to honesty and transparency in every engagement.

When applications form the foundation of business speed and efficiency, you want to be sure they’re not unwittingly applying the brakes.

With Application Observability, you can be certain application performance is at a constant peak, allowing your business to fly.

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FAQ

Why Does Application Performance Management Matter?

Application performance directly impacts business performance. Users rely on applications to reach customers, build and sell products, provide services, automate business processes, and perform almost every other task critical to the business.

Yet as applications have become more critical, they have also become more complex — built with microservices and operating in cloud, containers, SaaS, hybrid networks and end-user mobility environments.

For most IT teams, application performance and availability are some of the most visible indicators of their success. Any piece of the puzzle, any flaw in the service, can slow application performance down or cause it to fail completely. To ensure that applications are reliable 24/7, and yield the results that users and businesses desire, they need to be continuously monitored and analysed.

What does Application Performance Monitoring actually tell me?

Application Performance Monitoring helps you develop and manage high-performing applications and infrastructure, both on and off the cloud.

With it, you can continuously monitor applications with minimal overhead to give you end-to-end visibility and insights around-the-clock.

Application Performance Diagnostics: Trace every transaction from user to back-end. Understand app dependencies with end-to-end distributed tracing and expose and fix even the most difficult-to-detect code, SQL or web services problems quickly.

Infrastructure Visibility: Continuously monitor your dynamic infrastructure. See the impact on your apps and vice versa.

What sort of end user monitoring can this service provide?

A comprehensive Application Performance Management (APM) solution is vital when looking to reduce downtime and maximise productivity. Our Application Observability service enables App Support and DevOps teams to:

Rapidly diagnose the root cause of performance problems by identifying performance problems sooner and avoiding negative impacts to the business with advanced analytics that detect, isolate, and pinpoint performance problems.

Eliminate the “war room” scenario that takes IT resources away from more strategic projects and reduces or even eliminates “finger pointing” among siloed teams.

Streamline communication among teams, leading to faster development life cycles, lower support costs, and fewer project failures.

Understand how well applications are performing with easy-to-understand performance views.

Enable faster, more accurate planning to minimise the impact of IT change initiatives.