
Our Technology Partners
VENDORS
We work with industry leading technology vendors, to give our people the best tools to provide benefit driven solutions for our clients.
How we select what vendors to use.
For almost two decades we have worked with many vendors in the most complex environments, getting hands-on experience understanding how they perform, what they are capable of, and what outcomes they can deliver, when in the right hands.
This has given us a wealth of knowledge through long term analysis of various vendors in different organsiations, with unique requirements. We continually review our technology stack through in-house testing to ensure when we suggest a technology to form part of a solution, we know that it will be fit for purpose.
Our Technology Vendors:
Freshworks
freshworks offers a suite of user-friendly, AI-powered software solutions designed to enhance customer engagement, streamline IT service management, and boost sales productivity. Their products, such as Freshdesk for customer support, Freshservice for IT service management, and Freshsales for CRM, are trusted by over 60,000 businesses worldwide, including some well known brands such as Bridgestone, Klarna, and Multichoice. By providing intuitive and scalable tools, Freshworks enables companies to deliver exceptional customer experiences and achieve operational efficiency.
We specialise in not only building IT management solutions tailored to clients’ environments and helping them move to a Freshworks solution but supporting current Freshworks customers to optimise their return on investment and extract the most from their ITSM solution, applying our vast experience in automating and orchestrating business processes.

NetScout
NETSCOUT provides real-time visibility and protection for complex digital infrastructures, enhancing user experience, security, and service availability. Their solutions are trusted by leading organisations, with customers noting that “NETSCOUT Smart Data is hands-down the best solution for analyzing hybrid cloud environments.”
Additionally, a survey revealed that 4 out of 5 NETSCOUT customers reduced their Mean Time to Knowledge (MTTK) by 80% or more, highlighting the efficiency and effectiveness of their technology.
With complex modern day IT environments, visibility into the performance of IT services, across a hybrid workforce can be challenging, especially for organisations that have lots of OT or legacy infrastructure.
Being able to pro-actively monitor the usage of IT services from the users perspective allows visibility into the metrics that matter, meaning; optimised spending, risk-free change management, reliable and consistent IT services, real-time root cause analysis.

Juniper Networks
Juniper Networks delivers AI-driven networking and security solutions that enhance operational efficiency and user experiences across various industries. Their AI-Native platform offers robust 400GbE and 800GbE capabilities, ensuring unmatched performance and reliability at scale. Juniper boasts an overall customer rating of 4.9 out of 5, with 99% of respondents willing to recommend their solutions.
This endorsement reflects Juniper’s commitment to delivering innovative and dependable networking solutions that meet the evolving needs of their clients.
Our experience is that Juniper Networks not only stands toe to toe with any other networking vendor but pushes the boundaries of creating networking technology that actually makes life easier for IT teams.
The use of AI enables IT teams to drive strategy based on advanced capability rather than be bogged down in the weeds, fire fighting with less capable and user friendly networking equipment.

Riverbed
Riverbed delivers AI-powered observability and acceleration solutions that enhance digital experiences by proactively identifying and resolving IT performance issues.
Their platform is trusted by 95% of Fortune 100 companies, including industry leaders such as Intel, which utilises Riverbed’s Aternity Digital Experience Management to monitor over 160,000 devices, resulting in high employee satisfaction.
Organisations like Tate & Lyle have also reduced software costs and improved network visibility, leading to transformative user experiences. By providing comprehensive insights across the entire IT landscape, Riverbed empowers businesses to optimise performance, reduce costs, and ensure seamless operations.
NCL have worked with Riverbed in the most complex environments globally for almost two decades, from MoD to large Higher Education networks, both of which demand reliable, consistent and high-performance IT Services – which Riverbed have ensured through their technology.

We only use the best.
Vendor agnostic professional services, best of breed managed services.
Your Secure Service Delivery Partner
UK Sovereign – Global – Specialists
Vendor specific question?
We can help, we have technology specialists for all vendors partners and work with all reputable technologies in the market.
