As Director of Defence Services, Mike Pook is Net Consulting Ltd.’s (NCL), global leader and driver of defence operations, carrying with him over 20-years’ experience acquired from the technology industry.
Mike has a strong background in operational leadership and in-depth knowledge of incident and problem management. He’s managed diverse teams of system administrators, DBAs and applications support engineers to provide incident management for all areas of IT.
His knowledge base is broad, covering applications (Oracle ERP, Supply Chain, Oracle Financials, Sales, Service Operations), Operations and Governance and best of practice business process skills. He’s passionate about IT and focused on leading high performing teams to meet customer goals.
Mike is currently leading NCL’s MOD Service Delivery into ISS, delivering the MOD’s Service Management Tooling