Mike Pook is a global leader with strong operational experience acquired from 20+ years in the tech industry.

Mike has a strong background in operational leadership and in-depth knowledge of incident and problem management. He’s managed diverse teams of system administrators, DBAs and applications support engineers to provide incident management for all areas of IT.

His knowledge base is broad, covering applications (Oracle ERP, Supply Chain, Oracle Financials, Sales, Service Operations), Operations and Governance and best of practice business process skills. He’s passionate about IT, and focused on leading high performing teams to meet customer goals.

Mike is currently leading Net Consulting’s MOD Service Delivery into ISS, delivering the MOD’s Service Management Tooling

Why Choose NCL?

For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.