Net Consulting’s team has deep industry knowledge and broad client experience to ensure excellence in each engagement.

Paul Thomas is the Managing Director and a founding partner of Net Consulting Ltd. He is responsible for, among other things, managing and driving the business performance of the company, formulating and executing the business strategy, and interacting with clients, employees and business partners.

Paul first had the idea of starting an independent IT consultancy in 2002 whilst working at Capgemini, before going on to launch the company in 2006, with support from the Welsh Government. Prior to starting Net Consulting, Paul worked as a Network Consultant at British Steel, before leading the Network Performance Solutions Team within NIS Professional Services of Capgemini Ernst & Young. He was recruited by Netgear prior to their IPO, where he became Director of Telco and ISP Business for EMEA in 2004.

Paul graduated with an MBA in Finance and Accounting from the University of Liverpool in 2010.

Glenn Morgan is the Technical Director of Net Consulting Ltd. He is primarily responsible for ensuring the technical delivery of projects and programmes while overseeing the cyber security and professional services teams to achieve these goals.

Glenn completed his college years with a computer science degree and a PhD in artificial intelligence before cutting his IT teeth in higher education, working on support and implementation services. He then joined Capgemini working for a wide variety of outsourced clients, primarily in a professional services team offering networked application performance monitoring & troubleshooting consultancy.  Glenn worked for Paul Thomas during this period and later joined him to form Net Consulting Ltd.

Alan Lavis is the Director of Technology at Net Consulting, Specialising in Service Management within the Defence Sector.

Alan began his IT career as a Network and Security Engineer at CGI (Formerly CGI) supporting customers across all business Sectors. He joined Net Consulting as an APM and Network Capacity Planning Consultant where he quickly became a SME in deployed Operational Networks. Alan actively supported the Task Force Helmand drawn decision process by modelling the impact of proposed changes.

Working closely with the Operate and Defend pillars, Alan was eventually selected as the ‘Defensive Cyber Operations Lead’ for the Coalition during the US-lead 5 eyes Cyber warfare games. These successes led to Alan architecting the UK’s first Cyber Warfare Range for Defensive Cyber Operations.

Alan is currently supporting the MOD’s Independent Service Management capability across the Enterprise.

Steve Heneghan leads the development and delivery of NCL’s cyber security services. With a background in Information Assurance, Systems Integration and Governance on enterprise scale technology programmes, he’s a highly capable leader specializing for the last ten years in Cyber Defence and Risk Management.

Steve has in-depth experience of delivering cyber security professional services and defining, building and operating Security OperationsCentres for UK defence, public and private sector clients.

Mike Pook is a global leader with strong operational experience acquired from 20+ years in the tech industry.

Mike has a strong background in operational leadership and in-depth knowledge of incident and problem management. He’s managed diverse teams of system administrators, DBAs and applications support engineers to provide incident management for all areas of IT.

His knowledge base is broad, covering applications (Oracle ERP, Supply Chain, Oracle Financials, Sales, Service Operations), Operations and Governance and best of practice business process skills. He’s passionate about IT, and focused on leading high performing teams to meet customer goals.

Mike is currently leading Net Consulting’s MOD Service Delivery into ISS, delivering the MOD’s Service Management Tooling

Jonathan Ryan is the Head of Commercial & Business Operations at Net Consulting, with responsibility for leading the company through the commercial landscape. Jonathan sits on Net Consulting’s Strategy & Defence Boards, contributing to the organisation’s strategic direction.

Jonathan joined Net Consulting in 2013, taking up the post of Head of Marketing. Prior to Net Consulting, Jonathan held senior Marketing and Strategy positions at Alcatel-Lucent (acquired by Nokia) and PA Consulting Group.

Jonathan holds an MBA with Distinction from Cardiff University and a B.Sc. (Hons) in Business Management with specialisation in Finance from Swansea University.

As Head of Marketing & Communications, Ralph is responsible for planning, executing and managing how Net Consulting presents itself to customers, partners and other stakeholders, as well as to the internal workforce.

With an educational background in PR, Ralph’s career to date has involved aspects of both marketing and communications. At Net Consulting, he leads our marketing strategy and is the creative mind behind marketing content, brand identity, and the company’s tone-of-voice.

Ralph also has a keen interest in internal communication, company culture and staff engagement. As such, he also leads our internal communication strategy, ensuring employee voice is facilitated and that steps are taken to foster the best company culture possible.

Ralph holds a first class honours in Public Relations from the University of Greenwich, he also has an Advanced Certificate in Public Relations from the Chartered Institute of Public Relations (CIPR). Ralph has also completed the CIPR’s Specialist Diploma in Internal Communications.

Tom Dagger is the Head of Defence Strategy & Business Development at Net Consulting, where he is responsible for integrating strategy and service offerings with our customers’ business goals and ensuring their success.

Tom joined Net Consulting in 2020, bringing with him more than 15 years of experience in the Ministry of Defence.  Tom previously served as the Programme Leader for the MOD’s Independent Service Management capabilities before being promoted to the position of ITSM Tooling Transformation Hd for Defence Digital in 2018.

Tom is dedicated to helping all of Net Consulting’s customers meet their business objectives on time and on budget, ensuring that their stakeholders receive the most value possible.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.

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