ITSM | Managed Digital Integration
INTEGRATION
The modern IT environment is continuously blurring the lines between traditional IT silos and application services.
The rise of the API’s has provided organisations with a flexible and secure mechanism to seamlessly share data and automatically complete business functions across Enterprise Applications.
Here at NCL, we understand that exploiting API interfaces with service integration and management techniques, is a sure-fire way to unleash the potential of your existing workforce, removing the need to continuously recruit by working smarter, not harder.
- Supercharge API integrations
- Boost productivity & efficiency
- Eliminate human error
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Future-proof your IT service integration and management
Our service integration and management solutions will help you link your systems, processes, and customer experience, driving business success and outcomes across all enterprise applications. Our Managed Digital Integration Service is a key component of your future IT Service Management and future success.
Accelerate your digital integrations. “Companies that implement managed digital integration solutions can improve process efficiency by up to 40%, leading to faster time-to-market for new products and services.”
– McKinsey 2023
Top 3 Benefits of Managed Digital Integration?
Supercharge API Integrations
with this service, you can fully maximise the API data sharing service capabilities of modern IT estates, supply chains, customers and vendors.
Boost Productivity & Efficiency
Eliminate repetitive tasks and manual processes, letting your team become more efficient and removing the need to constantly fire-fight.
Eliminate Human Error
Precision Accuracy
By letting the integrations move your data between business applications, you can remove the risk of human error from routine tasks.
Maximise API Integrations
Boost ROI across all IT investment and remove high-volume, lengthy time-consuming tasks.
Managed Digital Integration allows you to fully exploit the API data sharing service capabilities of modern IT estates, supply chains, customers and vendors.
Increased Workforce Productivity and Streamlined Efficiency
Managed Digital Integration helps create a more productive workforce by eliminating repetitive tasks and manual processes.
It allows your service desk agents, analysts and support teams to be less reactive and preoccupied with putting out fires.
Instead, they can focus on improving the services offered to end users through no-code workflows and powerful automations.
Precision Accuracy
By letting the integrations move your data between business applications, you can remove the risk of human error from routine tasks.
Simplify Existing Integrations & Improve Collaboration
Managed Digital Integration Simplifies SIAM and Service Desk integrations using pre-built integration industry approved connectors.
It also helps improve information sharing with legacy and bespoke integrations using custom integrations that can ingest data through database, web hook, flat file etc. integrations.
Integrate to Floodlight
NCL’s Digital Operations Centre (DOC) combines NOC and SOC into one. Immediate response and clarity.
Your Secure Service Delivery Partner
UK Sovereign – Global – Specialists
We’re here to streamline your Digital integrations so you can accelerate and grow.
Don’t get bogged down in integration chaos – our team are on hand to help you identify exactly which aspect of this broad subject suits your business best.
