ITSM | Managed Asset Discovery

Managed IT Asset Discovery

DISCOVERY

The holy grail in IT Service Management is the enterprise Configuration Management Database (CMDB) and our IT infrastructure management services can help achieve it.

In this case, the ‘Managed IT Asset Discovery’ service, will use automated asset discovery to identify your on-premise and cloud assets using agentless discovery, to create an accurate picture of your Enterprise assets through enterprise asset discovery (including hardware and software) and the dependencies between these assets.

IT Operations and Delivery Teams need to know the scope of the services they’re supporting and Security Teams need to understand the assets they are assuring. In both cases, they need to know the relationships between assets, software versions, hardware versions etc. – the only difference is the use cases that apply to the data.

  • Agentless discovery & enhanced operational visibility
  • Rapid ROI through service desk optimisation
  • Robust risk detection & fast incident response
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Why this service?
Benefits
How it works
FAQ

Enterprise Asset Discovery For A Complete CMDB.

Achieving a fully functioning enterprise CMDB can seem like an impossible task, but the secret to achieving it lies in the integration of the right tools to optimise your CMDB creation and maintenance. With our Managed IT Asset Discovery service, we will rapidly deploy automated discovery tools into your organisation that will return value within hours. The IT Asset Discovery solution used automated asset discovery to identify your on-premise and cloud assets, to create an accurate picture of your enterprise assets and their dependencies.

“Don’t get left behind! Approximately 70% of organisations that have adopted ITSM tools are also utilising a CMDB as part of their IT operations.”

– Gartner 2024

Top 3 Benefits of Managed IT Asset Discovery?

Agentless Discovery

Get much deeper operational and security visibility of all assets, software / hardware versions, patch version and application dependencies.

Fast ROI

Capabilities can be integrated at pace and deliver business value within a few hours to drive true business value to prevent the need for inefficient manual audits & updates.

Increase Efficiency with Automation

Automate CMDB synchronisation to prevent outdated data from impacting the efficiency of your Service Desk and support teams.

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Agentless Discovery & Enhanced Operational Visibility

Deploy an agentless discovery of all assets connected to physical, cloud and virtual environments. 

This will provide much better operational and security visibility of all assets, software / hardware versions, patch version and application dependencies.

For instance, you can improve software license compliance tracking through automated detection and reporting of all installed software.

Rapid Return On Investment Through Service Desk Optimisation

Optimise service desk operation through identification of critical assets, and linking them to incidents, requests, problems, changes, or projects at the click of a button.

This capability can be integrated at pace and deliver business value within hours to drive true business value to prevent the need for inefficient manual audits & updates.

Increase Efficiency With Automated Asset Discovery

Automated CMDB synchronisation that can be updated daily, preventing stale data from impacting the efficiency of your Service Desk and support teams.

An example of how automation can improve efficiency is with asset lifecycle. Through automated detection and reporting of end-of-life and end-of-sale assets, IT teams can quickly identify where hardware refreshes are needed.

Robust Risk Detection & Fast Incident Response

Reduce unplanned service outage risks by detecting co-dependent service components, thereby ensuring the impact of changes are fully understood and automatically alerted.

If problems do occur, the meantime to detect is drastically reduced through thanks to service models that capture key applications, servers, network devices and the relationships that underpin service delivery.

This ultimately allows incidents and problems to be quickly triaged against critical service components.

“It’s refreshing to talk to a business who take the time to understand the needs of our organisation. They just seem to ask the right questions to deliver the solutions without fuss. The suggested improvements they provided will be instrumental in helping us enhance our cybersecurity practice – highly recommended.“
Jamie Graham – Head of Cyber SecurityDigital Health & Care Wales
“What Net Consulting provides us with is a baseline for where we are now. We can achieve our longer-term objectives with this robust foundation of information. It’s key to success, and that’s why we collaborate with companies like Net Consulting to build trust and deliver our outputs.”
Clint Chambers – Department HeadMinistry of Defence
“Unless you’re prepared to run a 24/7 security operation in-house, headed up by a team of seriously skilled people, you’re never going to match what BlueArmour ATD offers.”
Capital Law LLP
“We needed to understand whether our applications could operate from a shared services datacentre. Net Consulting were able to give us the answers”
Head of ITSheffield Hallam University
“NCL were responsive and agile, advising on emerging issues, communicating complex subject matters to a wide user audience, all while fulfilling the brief of technical advisor and critical friend. They effectively steered us through to our strategic milestones.”
Andrew Lycett – Director of FinanceSocial Care Wales

Integrate to Floodlight

NCL’s Digital Operations Centre (DOC) combines NOC and SOC into one. Immediate response and clarity.

Learn more >

Your Secure Service Delivery Partner

UK Sovereign – Global – Specialists

Improved service delivery and efficiency

The ultimate goal in IT Service Management is achieving a comprehensive and accurate Configuration Management Database (CMDB), and our IT infrastructure management services can help you realise this vision.

Our Managed Discovery service empowers your organisation by automatically identifying and cataloging your on-premise and cloud assets through agentless discovery. This ensures you have a precise understanding of your enterprise assets—both hardware and software—and their interdependencies.

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