DEM | Infrastructure Observability
INFRASTRUCTURE
How many of your service desk tickets are ‘device related’, and how many of those problems are actually down to the device?
With Infrastructure Observability, we can help you get to the bottom of this faster, and even apprehend problems before the user spots them. Furthermore, with this end user experience monitoring service, you can easily avoid unnecessary expense by identifying which devices need replacing, which can be reallocated, and which still have plenty of life left.
- Data-driven decision making
- See exactly where money is being wasted
- Quantify the impact of poor performance
Tell me more…
Eliminate any doubt about device performance
..and reduce colleague frustration with Infrastructure Observability
Whether your devices are in the office next door, or on another continent, get an immediate and ongoing understanding of their performance.
Identify where problems really lie and allocate resources accordingly.
Gone are the days of expensive blanked device refreshes – assign budget where it’s really needed and squeeze all you can out of your existing hardware.
Cut incident response times by over 50%
Organisations implementing observability solutions can reduce incident resolution times by up to 60%
Top 3 Benefits of Infrastructure Observability?
Data-driven decision making
Instant access to real-time data reports allows you to make decisions quickly, safe in the knowledge you have the evidence to support them and nip poor IT performance in the bud.
See exactly where money is being wasted
Gone are the days when money was being leaked without any knowledge of where the holes were. Now you can see exactly where budget is being wasted and where effort and resources need to be focussed.
Quantify the impact of poor performance
Quickly identify bottlenecks and poor performing devices. When things slow down or break, you can be first on the scene, armed with the data you need to make the right calls.
Prioritise effort and resource allocation
Identify the worst performing devices in your environment and prioritise accordingly.
Reduce CapEx
Identify the devices that need to be replaced, and reduce CapEx spend by retaining older devices that still perform well.
Put a cost against poor device performance.
Quantify the impact of poor device performance and indicate where time is being lost due to unreliable hardware.
Integrate to Floodlight
NCL’s Digital Operations Centre (DOC) combines NOC and SOC into one. Immediate response and clarity.
Your Secure Service Delivery Partner
UK Sovereign – Global – Specialists
Don’t let devices be the faulty cog in your efficient operational engine.
You may have the best people, the slickest applications, but if their devices are slow and unreliable, your progress will be hampered and your team won’t be happy.
Implement Infrastructure Observability, and ensure that an ever watchful eye is keeping track of your device fleet’s performance.
