With the world becoming increasingly digital, businesses are relying on IT more and more every year. The reliance on IT departments to maintain business operations became very apparent in 2020 and this is only going to increase over time.

Traditional IT Operations used to follow very particular service delivery models, setting out specific procedures for siloed technology and actively discouraging any variance from these. This compartmentalised approach isn’t good enough anymore; operations are now holistic, and distributed, providing an all-encompassing approach across technologies and systems to help assure the services being managed.

This approach requires an investment in time, technology and skilled workers to support it, which can be a substantial cost for most businesses. The time, money and challenge of doing this in-house is why businesses are looking to outsource elements of the IT to experts, almost in their entirety, but still maintain a necessary level of visibility.

Floodlight Managed Services provide a cost-effective solution to access industry leading technology and expertise without having to make a large upfront investment.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.