With the world becoming increasingly digital, businesses are relying on IT more and more every year. The reliance on IT departments to maintain business operations became very apparent in 2020 and this is only going to increase over time.
Traditional IT Operations used to follow very particular service delivery models, setting out specific procedures for siloed technology and actively discouraging any variance from these. This compartmentalised approach isn’t good enough anymore; operations are now holistic, and distributed, providing an all-encompassing approach across technologies and systems to help assure the services being managed.
This approach requires an investment in time, technology and skilled workers to support it, which can be a substantial cost for most businesses. The time, money and challenge of doing this in-house is why businesses are looking to outsource elements of the IT to experts, almost in their entirety, but still maintain a necessary level of visibility.
Floodlight Managed Services provide a cost-effective solution to access industry leading technology and expertise without having to make a large upfront investment.