The Shared Services initiative is derived from the Transformational Government strategy aimed at increasing productivity and efficiency via the reorganising of assets and the sharing of capital investments with similar organisations.

Sheffield Hallam University adopted the initiative and began planning for the relocation of application services from their campus environment to a Shared Services datacentre. The challenge faced by the University was how to maximise the benefits of sharing services while ensuring service performance was not compromised. The University also wanted to understand how their applications were being used across the campus, in order to charge network and business applications usage to each of their faculties.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.