Are you getting bang for your buck across your IT infrastructure? We can provide you with a best-of-breed Performance Management capability, bringing together all aspects of your services into measurements which match your business needs.
Our specialist tooling determines whether backend infrastructure and websites meet SLAs by measuring their performance and availability against defined objectives. By looking after your business’ Performance Management, we can proactively manage the availability, performance, and business impact of a distributed systems environment. This included your network, as well as a broad range of applications, databases, and operating systems. A common presentation interface enables a user to view the status and business impact of both IT components and business services.
We have many years of experience when it comes to Performance Management, it’s what our business was built on and our service goes beyond traditional implementation only solutions. We’re also able to provide industry expertise, which allows you to exploit your investment in Performance Management tooling.
All too commonly, tools are implemented without the breadth of engineering skills being provided to exploit those tools, leading to a poor value return from your investment.
Our Managed Service offerings let you focus on what matters most – your own IT Service Performance.
Our dedicated Service Operations Centre (SOC) team are all skilled technicians, deft in handling the range of technologies we deploy to measure the performance of your IT real estate, using tools such as Entuity, Splunk, Riverbed ARX and Aternity. Your network performance can be monitored by some of the best in the business, on a timescale that suits your business needs, whether that’s just business hours, or 24/7.
That said, we can also provide a self-service option, through the deployment of standard TrueSight KMs. This provides your internal IT team with high quality tooling for out of the box measurements.