Are you getting bang for your buck across your IT infrastructure? We can provide you with a best-of-breed Performance Management capability, bringing together all aspects of your services into measurements which match your business needs.

Our specialist tooling determines whether backend infrastructure and websites meet SLAs by measuring their performance and availability against defined objectives. By looking after your business’ Performance Management, we can proactively manage the availability, performance, and business impact of a distributed systems environment. This included your network, as well as a broad range of applications, databases, and operating systems. A common presentation interface enables a user to view the status and business impact of both IT components and business services.

We have many years of experience when it comes to Performance Management, it’s what our business was built on and our service goes beyond traditional implementation only solutions. We’re also able to provide industry expertise, which allows you to exploit your investment in Performance Management tooling. 

All too commonly, tools are implemented without the breadth of engineering skills being provided to exploit those tools, leading to a poor value return from your investment.

Managed-Service:

Our Managed Service offerings let you focus on what matters most – your own IT Service Performance.

Our dedicated Service Operations Centre (SOC) team are all skilled technicians, deft in handling the range of technologies we deploy to measure the performance of your IT real estate, using tools such as Entuity, Splunk, Riverbed ARX and Aternity. Your network performance can be monitored by some of the best in the business, on a timescale that suits your business needs, whether that’s just business hours, or 24/7.

Self-Service:

That said, we can also provide a self-service option, through the deployment of standard TrueSight KMs. This provides your internal IT team with high quality tooling for out of the box measurements.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.