Slow-to-load systems, non-responsive applications, lengthy computer updates and poor connections are frustrating in any business, but when somebody’s health is at stake, interruptions and delays like this can seriously impact the quality of care.

Hospitals, surgeries and healthcare trusts all rely on the seamless interplay of IT systems to ensure the best possible level of care for their patients and being able to monitor the performance of these disparate applications is vital in maintaining that service.

Having worked closely across the public sector, we understand that time is precious, especially in healthcare. We also know that dealing with IT problems is the last thing healthcare professionals have time for, which is why we’re committed to making the lives easier and more efficient for everyone working in this time short and IT reliant industry.

Our powerful monitoring tools allows IT teams to not only observe the performance of all applications, but also proactively identify and resolve end-user issues.

When we work with a health provider’s IT team, they can be confident that their broader workforce will remain up and running at all time, focussed on patient care, safe in the knowledge that their applications are running as smoothly and efficiently as possible.

In regard to security, patient records are a honeypot for potential hackers. We work with healthcare providers and implement market-leading security solutions and services to ensure that all sensitive data is kept safe and secure and far from prying eyes.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.