• FATS is a multi-participant Framework Agreement for the provision of Technical Support.
  • FATS can be used by the Ministry of Defence and wider Government acquisition community for the effective procurement of technical support. This means buying technical support where it does not exist in-house for the following:
    • Technical Support: Project-based activities including technical services, concept design and development, in-service support activities and operational support.
    • Engineering Support: Task-based activities including Post Design Services (PDS), calibration, analysis and integration.
    • Technical Studies: Research-based activities including studies, prototyping and technical demonstrators.

The Framework Agreement is established for use by the following UK public sector bodies (and any future successors to these organisations):

Central Government departments, executive agencies, and non-departmental public bodies as outlined at: https://www.gov.uk/government/organisations

Why Choose NCL?

For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.