Digital Health and Care Wales really liked our approach and ways of working. In many cases the processes and initiatives were already in place but needed some validation and pragmatic initial direction from an expert third party to endorse that thinking and confirm that they were on the right lines.

Knowing the organisation’s broader compliance requirements, we made sure to cross reference and align any findings, accordingly, even identifying specific compliance clauses for each technology initiative.

As a value-add, we took the overarching risk identification themes and presented them visually to provide a high-level mapping of the business drivers, security initiatives and specific technologies. The mapping made it much easier for Digital Health Wales to understand which strategic requirements were being addressed, and to demonstrate the progress being made to senior stakeholders.

During this engagement, we were able to add real value through a combination of utilising our risk-based approach, our broad technical experience and our open and collaborative contact with the organisation’s staff to really identify the key themes that would help them move forward.

Our technical knowledge, coupled with a solid understanding of what the customer was trying to achieve, meant that we could swiftly work though their requirements, concerns and validation of existing plans and practices. We were able to conclude this piece of work by providing a tailored and well-informed report and plan of attack moving forward.

Why Choose NCL?


For over a decade, we’ve developed a strong reputation amongst our customers and partners for consistently delivering services which help businesses perform optimally and securely. This is why the relationships we’ve developed over the years have become long-standing and deeply trusted.

We’re very proud to have provided continuous IT support to the MoD for over 12 years. This length of service is a testament to the trust the MoD place in our people to deliver results, time and time again. Today, we provide situational awareness of the MoD’s globally-deployed application performance while assisting in troubleshooting issues and collaborating with other delivery partners to solve problems faster.

The lessons we’ve learned in Defence are applied to our engagements with customers in the enterprise sector too, ensuring robust network and cyber management for medium to large scale organisations. We use our long-standing experience in end-to-end performance management as a foundation for all of our services, so we can better define a customer’s complete requirements and deliver a more effective solution, whatever the field of technology. Offering market-leading technology and trusted managed services from ‘Floodlight’ - our own UK sovereign SOC, we work closely with customers in Driving Digital Vigilance across industry sectors.