Digital Health and Care Wales really liked our approach and ways of working. In many cases the processes and initiatives were already in place but needed some validation and pragmatic initial direction from an expert third party to endorse that thinking and confirm that they were on the right lines.
Knowing the organisation’s broader compliance requirements, we made sure to cross reference and align any findings, accordingly, even identifying specific compliance clauses for each technology initiative.
As a value-add, we took the overarching risk identification themes and presented them visually to provide a high-level mapping of the business drivers, security initiatives and specific technologies. The mapping made it much easier for Digital Health Wales to understand which strategic requirements were being addressed, and to demonstrate the progress being made to senior stakeholders.
During this engagement, we were able to add real value through a combination of utilising our risk-based approach, our broad technical experience and our open and collaborative contact with the organisation’s staff to really identify the key themes that would help them move forward.
Our technical knowledge, coupled with a solid understanding of what the customer was trying to achieve, meant that we could swiftly work though their requirements, concerns and validation of existing plans and practices. We were able to conclude this piece of work by providing a tailored and well-informed report and plan of attack moving forward.