How to Streamline ITSM Workflows for a Distributed Workforce The way we work has changed, and so have the expectations placed on IT teams. With employees spread across locations, time zones, and home offices, the demand for fast, seamless remote IT support is higher than ever. A Forbes Advisor survey found that in 2025, 63% […]
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As technology becomes embedded in our daily lives and business operations, the number of digital assets also skyrockets. By 2025, it’s estimated that there will be more than nine connected smart devices for every person on the planet. Multiply that by a global population of over 8 billion, and the scale of the modern IT
Recently, several household-name UK brands, including Co-op, Marks & Spencer, and luxury retailer Harrods, have fallen victim to cyberattacks. While these breaches may have stemmed from various IT vulnerabilities, it is clear that hackers are becoming smarter, faster, and more persistent. As cyber threats become more sophisticated, organisations must become more resilient. That’s where a
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With its transformative potential, AI promises to revolutionise several key sectors. However, as with any groundbreaking technology, its development must be approached with caution. This raises the question, just how is AI affecting cyber security? Essentially, AI is reshaping both the tools used to defend against cyber threats and the techniques used to carry them
In recent years, the healthcare sector has become a prime target for cyber criminals, with devastating consequences. The NHS has faced severe breaches, notably one where nearly 83,000 medical records were stolen, and another where hackers leaked 380GB of confidential information. Cyber attacks on healthcare providers are no longer just an IT issue, they are
How To Maintain Cyber Security With 612,000 UK businesses reporting cyber breaches or attacks in the past year, the threat to organisational data is real and growing. From identity theft to online scams, malware and fraud, the risks are varied and significant. Business owners wondering how to maintain cyber security will need to adopt practices
Remote work has become a modern standard, with 41% of UK workers working remotely for at least part of the week, and just 18% of workers in the office full time, five days a week. Remote and hybrid work models offer flexibility and efficiency for organisations of all sizes. However, maintaining a remote workforce requires
Managed IT services provide businesses looking to improve their cybersecurity posture with a comprehensive solution. From reputational damage to financial loss, the consequences of inadequate cybersecurity are vast. With the ‘cost of cybercrime is projected to hit an annual $10.5 trillion by 2025’, it’s clear that businesses need to be doing more to protect themselves
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Businesses of all sizes rely on smooth-running IT systems, but managing IT in-house isn’t always easy. It can eat up time, stretch resources thin, and cause frustrating delays when things go wrong. Without the right support, companies may struggle with slow response times, overloaded helpdesks, and growing security risks. This is where managed IT services
Published on 12/05/2025 & Updated on 10/10/2025. Whether employees are working remotely, in the office, or in a hybrid setup, IT services must be optimised to provide consistent performance, stability and reliability. Maintaining an efficient end user experience is critical for business success. This raises the question, what is end user experience? In short, end-user
