Service Pillars

What Is The Difference Between Observability And Monitoring?

What Is the Difference Between Observability & Monitoring? Digital infrastructure is at the heart of modern business, but staying ahead requires more than traditional monitoring. As IT environments grow in complexity, organisations need insight not just to detect issues, but to understand why they occur and how they affect performance, security and customer experience. This […]

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What Is a Managed Detection and Response Service?

What Is a Managed Detection and Response Service? Cyber threats are becoming increasingly sophisticated and harder to detect. From ransomware to advanced persistent threats, organisations face complex cyber attacks that traditional cyber security tools alone are often unable to address effectively. Recent incidents show how quickly these threats can develop. In 2026, researchers identified a

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What is Attack Surface Monitoring?

What is Attack Surface Monitoring? In 2025, over four in ten businesses (43%) and three in ten charities (30%) reported having experienced cyber security breaches or attacks. These numbers highlight the urgent need to understand and manage your business’s cyber risks. All businesses, regardless of size and sector, are at risk of cyber attacks. With

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What Is Network Device Hardening? Standards & Best Practices

What Is Network Device Hardening? Standards & Best Practices  Network device hardening is the process by which you secure routers, switches, firewalls, and other digital infrastructure by minimising vulnerabilities, disabling superfluous services, and mandating configuration controls.  Adhering to the UK government’s system of lockdown and hardening standards should ensure devices are configured for maximum resilience

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Exploring Managed Firewall Benefits (Why Outsourcing Pays Off)

Exploring Managed Firewall Benefits (Why Outsourcing Pays Off) Over the past 12 to 24 months, multiple high-profile incidents have exposed a consistent weakness in enterprise security. Vulnerabilities in widely deployed firewall platforms such as Fortinet have been actively exploited, with attackers able to execute code or bypass authentication on unpatched systems. In parallel, campaigns targeting

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How to Reduce an Attack Surface

How to Reduce an Attack Surface Every device, application, and system connected to the internet represents a potential entry point for cyber attackers. Collectively, these points of exposure form what is known as your organisation’s attack surface.  From hardware and software to mobile devices and cloud services, each connection is an opportunity for threat actors

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ITSM Challenges in Regulated Sectors (And How to Fix Them)

ITSM Challenges in Regulated Sectors (And How to Fix Them) Organisations in regulated sectors, including finance, healthcare, government, and energy, rely on IT Service Management (ITSM) to deliver reliable and secure services. However, even with ITSM’s proven frameworks and methodologies, many implementations in these industries fall short. In fact, 92% of IT decision-makers across regulated

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How to Invest in Cyber Security

Technology is evolving rapidly, and although this brings exciting new opportunities and innovations, it also means there are new and increasingly complex threats to your online security and protection. In their 2023-24 report, Microsoft found that their customers received 600 million cyber attacks per day. Taking into account Microsoft’s size and reputation, and the number

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What is Network Observability?

Networks look and operate very differently now from how they did a few years ago, let alone the decade prior. Modern digital enterprises now rely on a complex mix of on-premises, cloud, and SaaS technologies to support day-to-day operations. Yet, many organisations still face critical visibility gaps that, when left untreated, can cause major disruptions,

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